A Counselor on Duty (COD) is on call Monday through Friday, 10:00 am-4:00 pm Central Time via Zoom to meet with admitted and current undergraduate students and families.

Because we are unable to meet in person to answer questions or resolve issues, we are providing opportunities to meet via Zoom.

To reach someone immediately and in real time please click on the Enter Zoom Conference link that is appropriate for the time you are looking for assistance. (Please remember that times listed are Central Time.) When you engage with the COD during a Zoom conference, you can choose to have both video and audio or just audio, the choice is yours. When you enter the conference you will be placed in a waiting room and the COD will pull you into the conference in the order you entered.

Please follow these examples when entering your name in Zoom:

  • John Washington (Current Student)
  • Jane Washington (Prospective Student)
  • Jacob Washington (Parent of prospective student Jane Washington)

You can also call the Student Financial Services at 314-935-5900 or email financial@wustl.edu to be connected to the COD of the day.

Please keep in mind that this process is new to us so we appreciate your patience as we work through this together. We are here to help support you through this challenging time and welcome any feedback or suggestions to help us improve how we can connect with you.

Spring 2022 Schedule






Please note that these designated times are subject to change due to fluctuations in personal calendars.
Counselors are not available when the university is closed.